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What are the critical success factors when outsourcing?
By admin | August 9, 2008
mr_a_long asked:
I’m a final year university student researching outsourcing. If you’ve been involved with outsourcing in any sort of role, what would be your top 5 factors to get right to help contribute to a successful outsourcing project?
I’m a final year university student researching outsourcing. If you’ve been involved with outsourcing in any sort of role, what would be your top 5 factors to get right to help contribute to a successful outsourcing project?
Your help is greatly appreciated.
Question posted courtesy of: Margaret
Topics: outsourcing |
August 11th, 2008 at 10:59 pm
My favourite subject
1 Know thoroughly what you are specifying in detail.
2 Check the detail and find what’s missing.
3 Write a a fully specified contract that needs no interpretation or input.
4 Put it out for tender and specify the detail will be monitored
5 Include the cost of daily monitoring in any assumed savings
6 Monitor and charge the vendor double time to correct it
7 Don’t accept any freebies.
Please copy the N.H.S.